Rocksnrose Website Terms of Service
Welcome to the services of the Rocksnrose website (hereinafter referred to as the “Website”). Before using our services, please read the following terms of service (hereinafter referred to as the “Terms”) carefully. By accessing and using this website, you agree to abide by these Terms. If you do not agree to these Terms, please do not use the services of this website.
1. Acceptance of Terms
When you access or use the Rocksnrose website, you agree and promise to abide by these Terms of Service. We reserve the right to modify, update or change these Terms at any time, and the modified Terms will take effect once posted. Therefore, please review these terms regularly to ensure that you understand and accept any changes.
2. Account Registration
In order to purchase goods or enjoy other services on this website, you need to create an account. When creating an account, you agree to provide accurate, complete and current information and update your information to maintain its accuracy. You are responsible for the security and confidentiality of your account, including but not limited to password protection and account activity.
You agree to notify us immediately of any unauthorized use of your account, and we will assist you in resolving the relevant issues.
3. ​​Purchase and Payment
When purchasing products through this website, you agree to provide valid payment information, including credit card, debit card or other payment methods. The price of all orders is based on the price displayed on the website, which may include taxes and shipping costs. We reserve the right to refuse or cancel any order, including but not limited to incorrect information or payment problems in the order.
4. Price and Product Information
We try our best to ensure that all product information, descriptions and prices on the website are accurate, but errors may occur due to human or technical reasons. Rocksnrose reserves the right to modify or cancel an order at any time if there are errors in pricing, inventory, description, etc. In this case, we will notify you as soon as possible and provide you with a solution.
5. Shipping and Delivery
We will try our best to arrange the shipment and delivery of the goods according to the promised shipping time, but due to force majeure factors (such as weather, customs clearance delays, etc.), the shipping time may be delayed. The specific shipping time and shipping costs will vary depending on the delivery method and address you choose.
Please Note: If your package is lost or damaged during transportation, you should contact us as soon as possible and we will work with the logistics company to resolve this issue.
6. Returns and Refunds
We offer returns and refunds within 14 days . Items must be unused, unwashed, and in their original packaging and tags. For specific conditions for returns and refunds, please refer to the Refund Policy on our website.
If the item you purchased has quality problems, you can apply for a refund or exchange within 30 days after receiving the item.
7. User Responsibilities
You agree to comply with all applicable laws and regulations when using this website, and guarantee not to do the following:
- Publish or disseminate illegal, infringing, malicious or inappropriate content;
- Infringe on the intellectual property rights, privacy rights or other legal rights of others;
- Access the system without authorization, damage or interfere with the normal operation of the website;
- Abuse promotional activities or obtain improper benefits through fraudulent means.
8. Intellectual Property
All content on this website, including but not limited to text, images, designs, trademarks, logos, button icons, software and other materials, are the property of Rocksnrose or its licensors and are protected by copyright, trademarks and other intellectual property rights. You may not copy, modify, distribute or use these contents without authorization.
9. Links to Third-Party Websites
This website may contain links to third-party websites whose content and privacy policies are not controlled by us. We are not responsible for the content or use of these third-party websites. We recommend that you carefully read their terms of service and privacy policies when visiting these third-party websites.
10. Disclaimer
Although we try to ensure that the content of the website is accurate, complete and timely, we cannot guarantee that all information and services will be completely error-free or uninterrupted. The Website and all goods, services and related content are provided on an “as is” basis and we are not liable for any damages arising out of the use of the Website.
11. Limitation of Liability
To the maximum extent permitted by law, Rocksnrose shall not be liable for any direct, indirect, incidental or consequential damages arising out of the use of the Website or the goods, including but not limited to loss of data, loss of profits or any economic loss of any kind.
12. Applicable Law and Dispute Resolution
These Terms of Service shall be governed by and interpreted in accordance with the laws of [applicable country/region]. In the event of any dispute, you agree to resolve the dispute through friendly negotiation; if negotiation fails, you agree to submit the dispute to the court of [applicable country/region] for arbitration.
13. Termination and Suspension of Service
We reserve the right to suspend or terminate your account or access rights at any time without prior notice, especially if you violate these Terms or other relevant provisions.
14. Privacy Policy
Please refer to the Privacy Policy on our website to understand how we collect, use, protect your personal information and your rights in this regard.
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