Rocksnrose Website Privacy Policy
Thank you for visiting the Rocksnrose website. We take your privacy very seriously and are committed to protecting your personal information when you use our services. In order to ensure the security of your information and comply with relevant laws and regulations, the following is our website’s privacy policy, covering user safety, age restrictions, cookie usage and privacy protection. Please read these terms carefully before using this website.
1. User Privacy Protection
We are committed to protecting your personal information and taking all reasonable technical and administrative measures to ensure the security of your data. We will only collect and use the information necessary for you to visit the website, create an account, purchase goods or use other services. This information may include your name, email address, shipping address, phone number and payment information.
2. Age limit
In order to comply with relevant laws and regulations and ensure the legitimate rights and interests of users, Rocksnrose website only allows users 18 years old and above to register and use our services. If you are under 18 years old, please do not use our services or submit any personal information. If we find that any user under the age of 18 has provided personal information, we will take measures to delete this information and restrict the user from using our services.
3. Information Collection and Use
The personal information we collect will only be used for the following purposes:
- Order Processing: including order creation, payment processing, delivery services and after-sales services.
- Account Management: helping you manage your account, update your profile and provide you with a personalized experience.
- Marketing and Communications: With your consent, we may send you promotional information, coupons or new product notifications. You can choose to unsubscribe at any time.
- Customer Service: Used to handle your inquiries, complaints and other customer service requests.
4. Cookie Usage
We use Cookie technology to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, login information, and shopping cart contents to provide you with more personalized services. By using our services, you agree to our use of cookies.
You can manage cookies through your browser settings. Most browsers allow you to accept or reject cookies, or remind you each time a cookie is sent. However, disabling certain cookies may affect your use of some features of our website.
5. Third-party services and data sharing
In order to provide you with quality services, we may work with third-party service providers, such as payment processing, logistics delivery, and advertising service providers. These third parties only access your information to the extent necessary to provide necessary services, and we require them to comply with strict privacy and data protection regulations.
We will not sell your personal information to any third party, nor will we share your information without your consent, unless required by law or necessary to protect the legitimate rights and interests of our website and its users.
6. Data Security
We adopt advanced security technologies and measures to protect your personal information from unauthorized access, disclosure, tampering or destruction. These measures include data encryption, access control and regular security audits.
However, please note that despite our strict security measures, there are inherent risks in the Internet and electronic communications, and we cannot fully guarantee the security of information during transmission. Therefore, please assume certain risks when using our services.
7. Your Privacy Rights
Subject to applicable privacy regulations, you have the right to access, correct, update or delete your personal information. You may also choose to withdraw your previously authorized consent or choose to stop receiving our promotional information.
If you wish to exercise the above rights or have any questions about your personal information, please contact our customer service team. We will process your request as soon as possible.
8. Updates to Privacy Policy
We may update this privacy policy periodically to reflect changes in the way we collect, use, store and protect personal information. Each updated privacy policy will be posted on our website and will indicate the latest revision date. Please check this privacy policy periodically to learn of any changes.
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